FAQ

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Nov 17, 20256,346
How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Nov 12, 2025138,933
OKX Beginner's Guide
Published on Aug 22, 2025Updated on Nov 17, 20253
OKX Beginner's Guide
Published on Mar 20, 2023Updated on Nov 17, 20251,615
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 8, 202515,138
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Nov 17, 20255,249
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Nov 12, 202513,342
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Nov 17, 202519,627
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Nov 12, 20255,443
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Nov 5, 2025901
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Nov 27, 202599,681
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Nov 17, 20253,653
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Nov 27, 20252,498
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Nov 17, 202516,835
What should I do if I forget my OKX wallet password?
Published on Oct 28, 2022Updated on Nov 27, 202512,500

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