- How do I find my deposit address and tag/memo/comment?Published on 22 Aug 2023Updated on 14 Jan 202665,116
- Why hasn't my withdrawal arrived in the account?Published on 22 Aug 2023Updated on 5 Dec 202520,100
- How do I make a withdrawal? (app)Published on 22 Aug 2023Updated on 7 Jan 20265,522
- What should I do if I mistakenly withdraw crypto via the wrong network?Published on 17 Mar 2023Updated on 27 Nov 20255,106
- How do I make a deposit? (web)Published on 13 Aug 2023Updated on 20 Oct 20257,063
- What should I do if I accidentally deposit crypto that OKX doesn't support?Published on 26 Sept 2023Updated on 31 Dec 20251,774
- Why hasn't my deposit been credited?Published on 1 Sept 2023Updated on 9 Jan 202613,441
- Travel Rule FAQPublished on 20 July 2023Updated on 31 Dec 2025787
- Why is my withdrawal taking longer than usual?Published on 29 Feb 2024Updated on 12 Nov 2025167
- Why can’t I see or use my crypto balance?Published on 14 Oct 2025Updated on 9 Jan 20262
- Do I need to pay fees for deposit and withdrawal?Published on 1 June 2023Updated on 9 Jan 20265,481
- How do I check the status of my returned withdrawal?Published on 30 Oct 2023Updated on 17 Nov 2025273
- How do I make a withdrawal? (web)Published on 22 Aug 2023Updated on 5 Jan 20261,517
- Where do I find limits, fees and processing time details for cash withdrawal?Published on 23 May 2025Updated on 23 Dec 202529
- What are untradable assets?Published on 26 Sept 2023Updated on 24 Oct 20253,830