FAQ
Institutional onboarding
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on Dec 10, 202549
- Beneficial Ownership FAQPublished on Oct 10, 2024Updated on Dec 1, 20256
- Know Your Business (KYB) FAQPublished on Jan 29, 2025Updated on Sep 27, 202528
- How do I know what my institution type is?Published on Oct 13, 2023Updated on Sep 27, 2025126
- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on Oct 8, 202531
- Which types of institutions are supported by OKX?Published on Jan 29, 2025Updated on Sep 27, 202535
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on Dec 12, 2024Updated on Oct 15, 202573
- How do I know what my institution type is?Published on Oct 13, 2023Updated on Nov 17, 2025
- What onboarding information is required for a privately owned financial institution?Published on Oct 13, 2023Updated on Sep 27, 2025100
- What onboarding information is required for a Trust?Published on Jan 31, 2025Updated on Nov 17, 2025
- How do I fix errors when submitting my institutional verification?Published on Oct 10, 2024Updated on Oct 8, 202560
- What onboarding information is required for a privately owned company?Published on Oct 13, 2023Updated on Sep 27, 2025261
- What onboarding information is required for a Publicly Traded Company?Published on Oct 13, 2023Updated on Sep 27, 202576
- What onboarding information is required for a privately owned financial institution?Published on Oct 13, 2023Updated on Nov 17, 20251
- What onboarding information is required for a Trust?Published on Oct 13, 2023Updated on Sep 27, 2025110